IT Support Contracts
Business IT Support Contracts
Ace Computer Support offers IT \ Network support contracts for small to medium sized businesses in Telford, Wolverhampton, Newport, Shrewsbury, Dudley and all the Surrounding Area.
What does a Support Contract offer an SME and how does it work?
By paying a monthly, quarterly or annual subscription (customer choice) you will receive the following services – thus saving you the expense of a full time employee or using a business on an occasional basis who isn’t familiar with your IT \ Network setup
- Unlimited access to the help desk
- Free telephone, email & remote access support
- Reduced call out rates for onsite visits
- Guaranteed four hour response time
- Free consultation and advice on all hardware, software and other IT issues
Unlimited access to the help desk
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Reduced call out rates for onsite visits
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Guaranteed 4 hour response time
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Free consultation and advice on IT issues
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How can we support your business?
Getting Started
When you sign up to a contract the first thing that ACE will do (at no charge) is to come onsite to your main office premises and take a detailed look at all of your IT hardware. This will be followed by a detailed report of all the hardware you possess with detail of condition and any recommendations that could improve the state and performance of your IT Network.
On-going Support
For a monthly, quarterly or annual fee, based on the number of workstations in your business, our team of experienced technicians provide a complete IT support service. This includes 24-hour remote monitoring of your critical systems and services.
