Backups
Business Data Backups
Ace Computer Support ensure all of your Data on the Server is backed up every night with a report sent to you the following morning detailing success of Data Backup and any issues that may have occurred.
Ace also perform regular data recovery tests to ensure your data backups are performing correctly and data can be easily recovered to the server in case of any disaster – fire, flood or failure !!
Cloud back-up for businesses
Easy, affordable, sensible and secure way to mitigate against data loss
For most businesses, backing up files, systems and databases on site is no longer the most effective way to ensure essential information is protected against loss. For any business, losing valuable data, records, systems or customer information could be catastrophic – and a risk you can’t afford to take.
The safest and simplest way to safeguard your data is to back it up to a remote server located away from your site. That is what ACE provide.
Unlimited access to the help desk
For any problems \ issues you may have with your computer just call \ email the Help Desk. The team will be more than happy to help you out and, if necessary, will log onto your machine remotely to sort your problem out.
Reduced call out rates for onsite visits
All callouts to site (home or business) Ace charge out on an hourly or daily basis. Same for those with a Support Contract but lower callout fee – 18.75% discount on all repair project work.
Guaranteed 4 hour response time
Usual response to a call is, if not immediate, within the hour but obviously there can be exceptions. With a Support Contract you will get same response but moved to TOP of the list plus absolutely guaranteed minimum 4 hour response time!
Free consultation and advice on IT issues
ACE Support Contract also entitles you to FREE consultation with any of the team about any IT questions \ queries you may have about your existing system \ setup or new equipment you are looking to purchase or install.
How can we support your business?
Automated back up every 24 hours!
The service requires no extra work from anyone in your business, since all back-ups take place automatically on a nightly basis. We can back up all of your business files and systems, including company data, MS Exchange and SQL databases. Our back-up systems are compatible with all ‘virtual machine’ configurations, so we can replicate all of the virtual servers on your system.
Restore your business data at any time.
It means that if you ever experience problems with your systems or lose computer hardware through fire or theft, we will have everything fully backed up so you can quickly restore your data and keep your business operational. For an extra level of protection and reassurance, we can also back up your data to a secondary hard drive at the same time as we back up to our cloud server if you should so wish.
All for a very affordable monthly fee.
