Repairs
Domestic PC Repairs
Sadly there are always occasions when the PC, laptop, iPad or printer won’t work – usually when you most need it.
That again is where ACE Computer Support can help you out
When something goes wrong you can call us out to your home or bring the kit to us in Albrighton. In either case we will diagnose the problem, assess all options for rectifying and quote you for the options available. As soon as you have made up your mind which way you want to go our engineers will crack on with the chosen fix.
Options:
- Beyond economical repair – Quote for new similar item (PC, Laptop, Printer)
- Faulty\broken part(s) – Quote for replacement new part or fix part(s)
- Connectivity issue – Quote for time to repair
THE ACE AIM – TO GET YOU BACK UP AND RUNNING ASAP!
WHATEVER YOU ARE LOOKING FOR, WE CAN HELP:
- Hardware & Software Troubleshooting
- Virus Removal
- Email Setup & Troubleshooting
- Wireless Network Setup
- Data Backup
- PC & Laptop Repair
- Hardware Procurement & Installation
Unlimited access to the help desk
For any problems \ issues you may have with your computer just call \ email the Help Desk. The team will be more than happy to help you out and, if necessary, will log onto your machine remotely to sort your problem out.
Reduced call out rates for onsite visits
All callouts to site (home or business) Ace charge out on an hourly or daily basis. Same for those with a Support Contract but lower callout fee – 18.75% discount on all repair project work.
Guaranteed 4 hour response time
Usual response to a call is, if not immediate, within the hour but obviously there can be exceptions. With a Support Contract you will get same response but moved to TOP of the list plus absolutely guaranteed minimum 4 hour response time!
Free consultation and advice on IT issues
ACE Support Contract also entitles you to FREE consultation with any of the team about any IT questions \ queries you may have about your existing system \ setup or new equipment you are looking to purchase or install.
How can we help?
Experienced, qualified & efficient
Our technicians are multi-skilled, highly experienced and equipped with all the latest diagnostic equipment and tools. We are proud to be able to provide total solutions to the majority of the problems you may encounter with your desktop computer – software or hardware related. We are almost certain to be able to help you.
If you are experiencing problems with your desktop computer, you will want to get the problem diagnosed and repaired quickly and economically. Our technicians pride themselves on operating a repair first policy, where they will always try to fix a faulty part before they recommend replacement. This can save you money, and you will be amazed at the types of repairs that can be effected. If a part cannot be repaired, then it will be replaced – buying a new desktop PC is the last resort.
The technicians can repair or replace many and varied parts for you – keyboards, display screens, graphic cards, power supplies, speakers and even entire motherboards. Sometimes, all that is needed to fix your problems is a decent clean, as dust and dirt accumulating around ventilation slots can cause overheating and loss of performance. Trust our technicians to provide the best of desktop PC repairs and services, at your home, office or at the repair centre.
